HR Systems Administrator, APAC

The HR Systems Administrator supports the HR Systems team and manages complex requests to be executed on the Human Resources Information Systems. The HR Systems Administrator is also responsible for handling troubleshooting, reporting, and project request requirements.

• Manage technical/functional HR tasks, including researching and designing enhancement opportunities, user accessibility, content updates, and data quality
• Develop and conduct training, including developing user procedures, guidelines, and documentation.
• Train users on new processes and functionality of HRIS system and integrated tools.
• Supports governance of business data created and owned within the platform/system.
• Identify enhancement opportunities and support HR projects to improve the HR user experience and technical capability of the HR systems.
• Recommend workflow and automation improvements to assist with HR processes and user experience improvements.

• Provide technical support, troubleshooting, and guidance to internal HR customers on HR management system and other HRIS supported applications
• Identify trends of common issues and prepare training aids to assist.
• Accurately pull and manage reports
• Support operational processing activities
• Assist in the management of user permissions
• Serves as the HR systems expert and liaison between IT, Payroll shared services and other functional teams to address issues, questions, etc
• Critical thinking, problem solving, and judgment skills
• Service-oriented attitude and willingness to learn
• Good listening skills and patience to work with all types of employees

Education/Experience

• Bachelor’s degree in HR, information technology, analytics, or a related discipline
• 3+ years HRIS experience, preferably with high-volume workforces (Ceridian Dayforce and/or iCIMS talent acquisition experience preferred)
• Experience with multiple HR system implementations
• Experience with global HR platforms

• Ability to run custom and build ad-hoc HR reports
• Experience documenting processes and diagnosing issues
• Ability to deliver excellent customer care
• Strong and insightful operational skills
• Must be a self-starter who excels at multitasking