• Sales Support Associate

    Requisition ID
    2019-5821
    # of Openings
    1
    Job Location(s)
    Eight Mile Plains QL Australia
    Position Type
    Full Time
    Expiry Date
    30-1-2019
    Category
    Customer Svc/Support/Tenders 
  • Overview

    Reporting to the Sales Operations Supervisor, this role is responsible for providing sales support with customer and price related queries, and providing administrative support to our Sales Operations and Customer Support teams.

    Responsibilities

    • Main point of contact for queries from Sales teams by phone and email
    • Maintain and coordinate the special (discount) pricing function and prepare price/quote agreement documents
    • Assist the process of dispatching tender samples
    • Create sales and pricing reports for agreement renewals
    • Initiate the process of returned goods
    • Maintain process documentation, letter drafting, binding documents, ad-hoc reporting on request

    Qualifications

    • Experience working within a highly regulated environment (such as Medical Devices) preferred
    • Advanced Microsoft Office proficiency (Excel, Word) desirable
    • Experience working with Business Intelligence software preferred
    • Previous Customer Support experience highly desirable
    • Highly developed communication and interpersonal skills
    • Demonstrated ability to meet deadlines, balancing multiple priorities, and ensuring quality standards
    • Behaves in a fair, honest, consistent and ethical manner
    • Ability to work effectively in a team environment

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